Aniimo accounts, servers and crossplay explained

Once the accounts can see each other, the multiplayer and co-op guide explains host-owned story progress, open-world catches, party slots and the three duo Sanctums. Those session rules are separate from platform crossplay.

1. 1Choose the account you will keep

   Use the email or login method tied to pre-registration, the pre-launch web event and any eligible beta keepsake. Write down the exact sign-in method, not only the display name.

2. 2Create the first character once

   Pick the server where your regular party will play and finish character creation on that account. Record the character name, account ID and server shown in-game.

3. 3Link from the intended platform profile

   Sign into the correct Steam, Epic, Microsoft, PlayStation, Apple or Google profile, then choose the existing-account path. Do not choose Create Account merely because the second device presents it first.

4. 4Verify before playing

   The same character, server, roster and currency balances should appear. If the client opens character creation instead, stop before making a second profile and use in-game Support.

5. 5Test with a low-risk action

   Claim ordinary mail or change one harmless setting, close the client, and confirm the result appears on the other device before buying currency or claiming a one-time entitlement.

Cross-progression carries the account state, not a promise that every platform storefront treats paid currency, subscriptions or exclusive cosmetics identically. Check the item description and linking screen before assuming a purchase made through one store can be bought, refunded or re-claimed through another.

1. 1Open official Customer Support

   Log in to the Customer Support page, then open Quick Support Links and choose Account Issues.

2. 2Choose both relinking categories

   Select Steam Relink (PSN/Xbox) for both the second-level category and the third-level category.

3. 3Submit the identifiers privately

   Fill in the ticket with the platform ID, contacting account details and account to unlink listed below. Keep the contacting UID separate from the UID to unlink.

• Case 1, the standard path: sign in with the exact email address you used for the tests. Enter it manually, request a verification code and log in with that code instead of a third party button.
• Case 2, third party login with no character yet: after logging in, open Login Screen, then Account Center, then Account Management, then Email, and link your beta test email there.
• Case 3, third party login with a character you can afford to lose: in Settings, open Account, link an unrelated email under Mailbox, unlink the third party account, log out, then log in again with your beta test email.
• Case 4, go straight to Customer Support: use this path if you already have a character you cannot afford to lose, if you tested through Steam and received rewards, or if the steps above do not resolve it.

If the client crashes right as you reach server selection on PC, see the error codes and troubleshooting guide; completing the account link prompt before you open server select is the most common fix.

Add friends by UID rather than a friend code. Open Friends, choose Add Friend and enter the UID from the other player's screen; both accounts still need to be on the same server region to see each other.

1. 1Buy with the Microsoft account you will use

   Complete the digital pre-order in the Microsoft Store or Xbox app on Windows and keep the receipt. Confirm Aniimo and the correct pack appear in that account order history.

2. 2Install the Xbox PC version

   Open the Xbox app on Windows and install Aniimo from that Microsoft account library. The Steam, Epic and standalone PC clients do not establish the Microsoft Store entitlement.

3. 3Use your established Aniimo login

   Sign into the game account and server that should keep the reward. If the client offers a new character instead of the expected one, stop before claiming anything.

4. 4Claim and verify in-game

   Open the pack or mail only after the correct character is visible. Photograph the reward screen and keep the order number until the item also appears wherever you plan to play next.

If you mostly play solo, choose the nearest region. If you have a fixed friend group, agree on one region before anyone creates a main character. A slightly higher ping is usually less disruptive than splitting a long-term group across separate character databases.

Region choice does not change the open-world route itself. The Aniimo beginner guide and controls and settings guide remain useful on every server, while event schedules and maintenance windows may be displayed in different time zones. Track your own resets against the reset timers tool once you have picked a region.

The region you pick also sets your reset clock. Aniimo-America runs on UTC-4, Aniimo-Europe on UTC+0 and Aniimo-APAC on UTC+8, and each offset is fixed: none of the three follows daylight saving, so a 04:00 daily reset lands at the same wall-clock hour on your server all year. Season Part boundaries are the one exception, because they fall on a single global instant that every region reaches at its own local time.

Platform trophies and in-game Badges are two separate lists, and which one you can earn depends on the platform you play on rather than the region you picked. The achievement and trophy roadmap sets out both lists and what each entry asks for.